What the FAQ Covers and Why It's Organized This Way
We built this FAQ around the actual questions our support team fields every week — not a generic list pulled from a template. Each answer goes straight to the process: what screen you'll land on, which step triggers a verification email, how a PayPal withdrawal gets queued, why a Play+ card balance shows as pending. If an answer points you to account
settings, we tell you exactly which tab. If a payment step requires you to confirm your Venmo PIN before funds release, we say so. The questions are grouped by theme — account, payments, withdrawals, sports betting access, and support — so you can scan to the section that matches what you're looking at right now. Where access depends on your state, we
flag it clearly rather than skipping over it. If your question isn't here, our live chat team can pick it up directly.
- PayPal
- Venmo
- Play+
- Live Chat
- Account Settings